Privacy Policy
 

Last updated: 1 September 2026
 

Ivory & Strings respects your privacy and is committed to handling your personal information responsibly.
 

Information we collect

We may collect personal information that you provide when you contact or enquire with us through our website, social media platforms, advertising forms or other communication channels. This may include your name, email address, phone number, event date, event location and details about your wedding or event.
 

How we use your information

We use the information you provide to respond to enquiries, check availability, prepare quotes, recommend suitable live music and ensemble options, communicate with you about your event, and provide our services.

We may also use information to understand the effectiveness of our website, advertising and marketing activities.
 

Social media and advertising

Ivory & Strings may use third-party platforms, including Meta platforms such as Instagram and Facebook, to advertise our services and receive enquiries.

Information submitted through these platforms may also be processed in accordance with the privacy policies and terms of the relevant platform.
 

Sharing your information

We do not sell or rent your personal information.

We may share information with service providers where reasonably necessary to operate our business, provide our services or manage our website, communications and advertising. We take reasonable steps to ensure personal information is handled appropriately.
 

Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
 

Access, correction and deletion

You may contact us if you would like to access or correct personal information we hold about you, or request that we delete information where appropriate.
 

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
 

Ivory & Strings
Brisbane, Queensland, Australia
Email: info@ivoryandstrings.com.au
Website: ivoryandstrings.com.au